Terms & Conditions
All products remain the property of Bright Organics until fully paid for. Delivery will be made after payment is received in full.
We do not have any liability to you arising from the supply of our products to you, except we shall provide you with a refund or replacement if there are any defects. All warranties and representations are otherwise excluded to the extent allowed by law.
These terms and conditions shall be construed according to, and governed by the laws of Victoria Australia and the parties submit to the exclusive jurisdiction of the Courts of Victoria in respect of these terms and conditions.
Bright Organics do not refund for "Change of Mind" returns, so please choose carefully. However, if you wish to return an item we will issue a credit note for our store, valid for 12 months.
All products purchased from our website are checked for defects and quality before shipment. If your items does have a defect please contact us at returns (at) Bright Organics and we will either issue a refund or exchange the item. Please note that postage costs are non-refundable.
Defective items must be returned to Bright Organics within (10) ten days of the purchase date to be eligible for replacement or refund. Items will be replaced with the same item originally purchased (if available), another item of the customers choice to the same value, or a refund will be given.
Cost of Returns.
Any costs associated with returning an item, whether it is an exchange or a defective item, is the sole responsibility of the customer, with a credit or exchange of product or produce also available.
How to return your item.
•Complete the' contact us' page and direct your enquiry to our Returns Department. We will evaluate your return request, record all the necessary product return information and issue you with a Return Authorisation Number (RA Number). The RA Number will be emailed to your registered email address along with our postal address.
•Send your item to the return address provided.
•As soon as the return has been received, it will be inspected, and a replacement product will be posted to you, or a credit note will be issued, providing that the item was received by Bright Organics as described in the Return Authorisation.
•The return must be received by Bright Organics within (10) ten days of being issued.
•Replacement product will only be shipped after the returned or faulty item has been received and inspected by Bright Organics.
The customer should note that online shopping is, by nature, shopping without physically picking up and examining the items purchased. If you choose to purchase through our online store, we will assume that you understand and accept that we are unable to take responsibility if you purchase an item online and then, after receiving it, decide that you do not like the taste, feel, smell or appearance of it. This does not apply to items that are faulty.
1) i. In publishing this Website, the authors make no representations concerning the efficacy, appropriateness or suitability of any products or treatments. Use this Website at your own risk. The author of this Website is not a health care professional and has no medical background or training.
ii. Statements and information regarding dietary supplements, books and any products mentioned within this Website have not been evaluated by the Therapeutic Goods Administration (TGA) and are not intended to
diagnose, treat, cure or prevent any disease or health condition.
2) In view of the possibility of human error, neither the author nor any other party involved in providing this Website, warrant that the information contained therein is in every respect accurate or complete and they are not responsible nor liable for any errors or omissions that may be found in this Website or for the results obtained from the use of such information. The entire risk as to use of this Website is assumed by the user.
4) By reading this Website, you signify your assent to these terms and conditions of use. If you do not agree to these terms and conditions of use, do not read/use this Website.
Conditions of use shall be determined to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability.
5) We may send you emails from time to time about the new products on our website. Please let us know if you would prefer not to receive these emails.